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Placing a call on a CapTel phone is just like using a standard phone, but even better.  

Each time you use the CapTel phone to make or answer a call, you will be automatically connected to a captioning service.*

  • 1

    You speak directly to the other party on the CapTel phone.

  • 2

    The other party talks directly to you while the captioner listens.

  • 3

    The captioner transcribes the other party’s spoken words into captions.

  • 4

    You listen and read the captions on the CapTel phone display.

* This only applies to 2-line CapTel 840. For one-line CapTel 840, all incoming calls must be routed to the CapTel service first by dialing 877-243-2823 then enter the CapTel user’s phone number.


Video: How CapTel 840 Works